Troubleshooting & Help

While we aim for a seamless experience, you may occasionally run into questions or issues. This section provides resources to help you resolve them quickly.

Self-Help Resources

• FAQ: Answers to the most common questions about billing, sharing, and playback.

Technical Support

• Contact Support: If you’ve encountered a bug or have a billing issue that isn’t addressed in the FAQ, learn how to reach our team for direct assistance.

[!NOTE] When reporting a bug, it is extremely helpful to include your Space ID and a screenshot of the issue. You can find your Space ID in the URL: cuevue.io/spaces/[SPACE_ID].