Comments & Feedback

The Comments Sidebar is where direct collaboration happens in Cuevue. It transforms the Review Player from a viewing tool into an active production workspace, allowing for time-accurate discussion and decision-making.

Types of Feedback

Cuevue supports several ways to leave feedback, depending on the context:

Timestamped Comments

The most common form of feedback. Click anywhere on the waveform or in the Transcript to leave a note tied to that specific millisecond.

Visual Callouts: A marker appears on the player timeline, showing exactly where the note was made.
Frame-accurate timecode: Video comments display HH:MM:SS:FF using detected frame rate (with safe fallback if unavailable).

Video Annotations (Video Only)

For visual feedback on video, you can attach an annotation to a comment:

Choose a tool in the comment composer: Box, Arrow, or Freehand.
Submit your comment at a point or selected range.
Cuevue shows the annotation overlay when that comment is focused or at its timestamp.

Voice Note Comments

Sometimes it’s faster to talk than to type. Click the microphone in the comment composer to record a voice note instead of typing.

Record & review: Capture a clip up to 2 minutes long, play it back, and re-record before sending.
Tied to a timestamp: Like text comments, voice notes attach to the current playhead or selected range.
Reviewers too: External reviewers can leave voice notes when the review link allows it.

[!NOTE] Voice note comments require a Pro plan or above. See Billing for plan details.

Selection-Based Feedback (Bridges)

If your feedback applies to a range of time (e.g., “This entire verse needs more reverb”), you can:

Drag on Waveform: Highlight a section of the audio.
Highlight Transcript: Select a specific sentence or paragraph.
Comment: Your note will be saved with a start and end timestamp, creating a visual range bar in the Comment Lane.

Adjusting Comment Timing

After creating a range comment, you can fine-tune its timing directly from the Comment Lane:

Drag the edges of a range bar to resize the start or end time.
Drag the whole bar to reposition it on the timeline.
Precision mode: Hold Cmd (Mac) or Ctrl (Windows) while dragging for 0.2x speed adjustment.
Changes save automatically when you release the drag.

Organizing the Discussion

Threaded Replies

Avoid messy comment lists by using threaded replies. Each top-level comment can become a conversation, keeping the decision-making process organized. Click Reply on any comment to add to the thread.

Mentions (@Name)

Need a specific person’s eyes on a note? Type @ followed by their name. They will receive an immediate notification with a link that takes them directly to the exact moment in the media.

Emoji Reactions

React to comments quickly without adding more text:

Hover over any comment to reveal the reaction button.
Click to open the emoji picker.
Select an emoji to add your reaction.

Reactions are useful for:

Acknowledgment: Let the commenter know you’ve seen their note.
Agreement/Disagreement: Quick polling on suggested changes.
Prioritization: Mark comments that need urgent attention.

Multiple people can add the same reaction, and counts are displayed next to each emoji.

Comment Statuses

Each comment has its own lifecycle, helping you track what still needs to be done:

Open: The default state for new feedback.
Resolved: Mark a comment as resolved once the change has been made. Resolved comments are hidden by default but can be toggled on for historical reference.
Needs Changes: A specific status used to signal that the current fix doesn’t yet meet the criteria.

Internal vs. External Comments

When sharing versions with external clients via Public Review Links, you may want to keep some discussions private.

Internal Comments

Mark a comment as Internal to hide it from external reviewers:

When creating a comment, toggle the Internal switch.
Internal comments display with a distinct “Internal” badge.
External reviewers accessing via public links will not see these comments.

Use internal comments for:

Technical notes between team members.
Cost or budget discussions.
Sensitive feedback not meant for clients.

External Visibility

By default, all comments are visible to anyone with access to the version. Before sharing a public link, review your comments to ensure nothing sensitive is exposed.

[!IMPORTANT] Public reviewers can see all non-internal comments on a shared version. If you have sensitive notes, mark them as “Internal” before sharing the link.

Approvals

The top of the Comments Sidebar contains the Approval Actions:

Approve Version: Signifies that the current draft is ready for publication.
Request Changes: Signals that a new Version is required.
Submission Mode: Stakeholders can “Submit their Review”, which batches their comments and statuses into a single notification for the production team.

Tracking Approvals

See who has approved or requested changes:

Approval status is displayed at the top of the sidebar.
Each reviewer’s decision is tracked individually.
Filter comments by reviewer to see their specific feedback.

Filtering Comments

Use the filter options at the top of the sidebar to focus on what matters:

Open Only: Show only unresolved comments.
My Comments: Show only comments you’ve authored.
Needs Changes: Show only comments marked as needing fixes.
By Reviewer: Filter to a specific person’s feedback.
Include Resolved: Toggle to show or hide resolved comments.

[!TIP] When addressing feedback, use “Open Only” to work through the list systematically, resolving each comment as you make the fix.